Multilingual Customer Engagement Specialist

Job Title: Multilingual Customer Engagement Specialist (Spanish Speakers)

About Us:

Cross Border Talents (CBT) is a leading international recruitment solutions provider specializing in Engineering Information Technology and Multilingual Customer Support profiles. We are dedicated to bridging the gap between global talent and companies enabling them to thrive in an era dominated by intelligent machines.

Since 2013 we have been at the forefront of international tech CX recruitment connecting over 130000 tech talents from more than 50 nationalities with top companies globally. Our secret A relentless focus on the human touch in recruitment.

Positions Available:

• Content Moderator: Ensure online content aligns with community guidelines protecting users and fostering a positive environment.
• Customer Advisor: Be the friendly face of leading brands resolving customer inquiries and enhancing user experiences.
• Sales Representative: Drive sales and build lasting customer relationships for some of the worlds most famous brands.

Start Dates:

• 15/07/2024
• 12/08/2024

Accent Accepted:

• LATAM
• Spaniard

Requirements:

• Spanish: Native
• English: B2 level
• Basic computer skills
• No previous experience needed

Documents Accepted:

• EU Passport
• Portuguese Residence Card

Why Join Us

1. Global Reach Local Impact: Work in a vibrant international environment in Lisbon one of Europes most dynamic cities.
2. Career Growth: Take the first step in a rewarding career path with ample opportunities for advancement and professional development.
3. Diverse Community: Join a multicultural team connecting with colleagues from all over the world.
4. Comprehensive Support: For those relocating more than 100 km from Lisbon we provide a great room in a shared apartment including rent and utilities.
5. WorkLife Balance: Enjoy Christmas and Holiday allowances paid out in monthly installments.

What Youll Do:

• Content Moderator: Monitor and review usergenerated content to ensure compliance with platform policies protecting the online community.
• Customer Advisor: Assist customers with their inquiries and provide excellent service helping brands maintain a positive image.
• Sales Representative: Engage potential clients showcase products and drive sales to achieve targets.

Perks and Benefits:

• Competitive salary and performancebased bonuses
• Health insurance and wellness programs
• Professional training and development opportunities
• Fun and inclusive company culture with regular teambuilding events

Get Ready to Make a Difference!

At Cross Border Talents we believe in the power of human connection. Youll be more than just an employee; youll be a valued member of a team that shapes the future of customer engagement. Whether youre moderating content advising customers or driving sales your role will be crucial in helping renowned brands achieve success.

Interested Apply Now!

Embark on an exciting journey with Cross Border Talents and start making an impact today. Join us and be part of something bigger where your talents are recognized and your career ambitions are nurtured. Apply now and take the first step towards a fulfilling career in customer engagement!

Training compensation

Full amount (15 working days)278.40

Procedure

The training period is 15 working days. It has a duration of
8 hours per day and the starting times may vary between
08:30h and 09:30h depending on your group.
During the training you will receive an insight into your
future work field.

Remote Work :

No