Territory Manager Gold Loan

Sales and Business Development:

1. Develop and implement sales strategies to achieve business targets.
2. Identify and pursue new business opportunities to expand the customer base.
3. Conduct market analysis and monitor competition to identify trends and opportunities.

Branch Management:

1. Oversee the operations of multiple branches within the assigned territory.
2. Ensure branches adhere to company policies and standard operating procedures.
3. Monitor and improve branch performance to achieve business goals.

Team Management:

1. Recruit train and manage branch staff.
2. Set performance targets and conduct regular performance reviews.
3. Provide coaching and development opportunities for team members.

Customer Service:

1. Ensure high standards of customer service across all branches.
2. Handle escalated customer complaints and resolve issues promptly.
3. Develop customer loyalty programs and initiatives.

Compliance and Risk Management:

1. Ensure all branches comply with regulatory requirements and company policies.
2. Conduct regular audits and risk assessments to identify and mitigate potential risks.
3. Implement corrective actions for any compliance or operational issues identified.