Platform Operations Owner

Role:
Support all aspects of IT service delivery within the assigned platform area (Isell Platform managed by a purchased service CapGemini) e.g. operations IT support life cycle management and IT service continuity management including IT service performance in accordance with service level agreements.
Lead and operate in all aspects of IT service delivery including ensuring compliance with legislations policies and other requirements.
Be responsible for operational supplier management e.g. responsible for operational delivery and handling of system failures and new version rollouts.
Establish internal and external agreements as required to fulfill SLA for the platform.
Manage the platform budget e.g. budget and forecasts follow up on cost development and proactively drive improvements in cost efficiency.
Continually review and align license forecasts to ensure license compliance.
Support the Platform Operations Manager with insights for balancing the need to implement the platform roadmap and ensuring platform availability and performance.
Support the Platform Operations Manager with managing successful releases of changes to the applications as needed.
Engage with the Platform Engineering Manager and/or Chapter Leads regarding resources and functional expertise required for runrelated changes.
Contribute insights to relevant forums related to the platforms.
Help in applying best practices in service operations continually striving to improve service and performance.
Work across initiatives within the group steering solutions towards the correct architecture.

Essential requirements:
Experience of IT/Technology service operations and management including release management.
Knowledge and experience of toolsets used to manage and monitor applications and infrastructure.
Good written and verbal communication skills in English.
Knowledge and experience in running and operating core systems/platforms.
Ability to accomplish most tasks using own judgement and individual leadership.
Ability to understand the complexity of our business and the role of technology as an integrated part of the business.

Please explain how you meet all the requirements when applying.

Utilization: 100%
Location:Malm
Period:
Last day to apply:
We present regularly.This means that we sometimes remove the assignements from our website before the final application deadline. If you are interested in an assignement we recommend that you submit your application as soon as possible.