Medical Receptionist

Medical Office Receptionist Job Duties:

• Welcomes patients and visitors by greeting patients and visitors in person or on the telephone; answering or referring inquiries.
  
• Optimizes patients satisfaction provider time and treatment room utilization by scheduling appointments in person or by telephone.
  
• Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  
• Comforts patients by anticipating patients anxieties; answering patients questions; maintaining the reception area.
  
• Ensures availability of treatment information by filing and retrieving patient records.
  
• Maintains patient accounts by obtaining recording and updating personal and financial information.
  
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing collecting and expediting thirdparty claims.
  
• Maintains business office inventory.
  
• Helps patients in distress by responding to emergencies.
  
• Protects patients rights by maintaining confidentiality of personal and financial information.
  
• Maintains operations by following policies and procedures; reporting needed changes.
  
• Contributes to team effort by accomplishing related results as needed.
  

Job Type: Fulltime

Medical Office Receptionist Skills and Qualifications

Multitasking Flexibility Telephone Skills Customer Service Time Management Organization Attention to Detail Scheduling Word Processing Professionalism Quality Focus. Must have experience with Electronic Health Records