Service Now L3 CMDB Solution Architect ITOM

Position: Service Now L3 CMDB Solution Architect (ITOM)

Location: Remote

Duration: 1 Years

Phone & Skype

Client: HCL

Immediate Interview

Need Details in below format only else will not consider the resume. LinkedIn Profile link Education details Contact number has to be on Resume :

Candidate Name

Contact No.

Email ID

Current Location

Visa

Rate

ExHCL

Candidate Details:

iTAP BR#

NA

Candidate Reference No.

NA

Full Legal Name:

First Name recorded in iTAP (Please share iTAP snippet)

Middle Name recorded in iTAP (Please share iTAP snippet)

Last Name recorded in iTAP(Please share iTAP snippet)

Rate

Consultant Location:

Contact Number:

Email ID:

Interested to Relocate (Yes/NO):

Highest Degree & Passing Year:

Work Authorization (Must):

Validity of Visa (If applicable):

Availability for Onsite:

Earliest Availability to Join:

LinkedIn Profile: (Must)

Current and Last few employers:

Skill Rating

Mandatory Skills

Hands on experience in Years

Last used Year

SelfRating (Scale 110)

1.

2.

3.

4.

Primary Skill:

This is more on ITOM Side.

So they should be Discovery Certified with CMDB Skillset.

ITOM certified preferred

Inputs from the previous interviews :

Exposer for Pattern Writing BR Client Script Troubleshooting

Handson Exposer on CMDB Discovery Service Mapping AMDB Pattern Development

DC Understanding . enterprise Solution. Exposer to CSDM.

Exp: 1012 Yrs.

ServiceNow L3 CMDB Solution Architect

Basic Requirements:

Minimum 10 years Relevant ServiceNow Experience.

Total IT experience minimum 12 Years in ServiceNow operations.

Responsible for handling escalations participates in escalation meetings and should be solution oriented in decision makings.

Consult/guide the client with the best practices and solutions to new requirements problem statements and roadmap for ServiceNow.

Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones.

Excellent knowledge of CMDB and Asset Management Services: Business Application and Configuration item relationships.

Must have experience in CMDB Orchestration Discovery Service Mapping Integrations Asset Management MID Server configurations etc.

Expert on ServiceNow Discovery module comfortable deploying discoveries in a multidatacenter environment

Experience in supporting the implementation administration configuration and/or development of the ServiceNow tool.

ServiceNow Experience should include extensive scripting in ServiceNow tool configuration design work technical configuration and deployment.

Specifically candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident Problem Change Service Catalog and workflows.

System/Process Automation (Orchestration) experience. System integration experience using web services and other webbased technologies such as XML HTML AJAX CSS HTTP REST/SOAP

Experience with working or developing in any one of the following programming languages: JavaScript CSS HTML or HTML 5 Angular JS

Experience in working on ServiceNow Development using Agile/Scrum methodology.

Ability to communicate fluently with client stakeholders.

Preferred Skills:

Very good exposure towards ITOM Expertise in implementing agentless work in the enterprise using the ServiceNow Instance.

Experience in the new ServiceNow scoped applications Virtual agent Performance Analytics ATF Predictive Intelligence Agent Workspace Mobile app etc.

Web Services Integration (SOAP REST JSON JDBC)

Experience implementing systems using the Agile/Scrum methodology.

Fundamental knowledge of networking including TCP/IP ports and firewalls network protocols and IP networks

Strong communication Strong presentation and writing skills.

&nbs