Business Support Executive

For further inquiries regarding the following opportunity please contact one of our Talent Specialists:

Arpita

Title: Business Support Executive
Location: Blacksburg VA
Duration: 12 Months

Should be able to drive to secondary locations (within 100 miles). Milage to be reimbursed

• Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying faxing printing and scanning functions)
• Tasks and activities are defined and routine
• Point of contact for equipment support and service
• Perform basic equipment problem diagnosis
• Clean and maintain office equipment as needed
• Replace operator accessible parts and consumables
• Maintain appropriate supply inventory
• Maintain agreed upon level of uptime for copier fleet
• Collect and submit meter reads
• Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
• Point of contact for equipment removal/delivery
• Point of contact to receive and electronically log customer jobs
• Apply asset tags to office equipment and update database
• Process and distribute incoming and outgoing faxes log for billing purposes
• Ability to lift up to 50 pounds
  
  SKILLS:
• Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions mouse etc.)
• Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent
• Open saved workbooks
• Data entry
• Basic data and column/row formatting
• Print and save workbooks
• Able to demonstrate ability to send and receive email
• Find open and save documents and files
• Perform data entry
• Use internet explorer for web browsing
• Send documents to preconfigured printer
• Able to demonstrate use of Basic Math skills (division multiplication percentages)
• Able to demonstrate business maturity and professionalism

• Experience in a Customer Service environment (minimum 1 year)

• Minimum High School diploma or equivalent