Specialist - Client Visit - Global Tech Services

Job Description:

• Spearheading the Customer Visit Experience Management process for globally.
• Manage all aspects of client visit execution from initiation of client visit briefing document to execution of the expectation & experience.
• Collaborate with internal stakeholders and external partners to align expectations/intent/outcomes with business objectives and ensure experiential & efficient deliveries.
• Define and track key performance indicators (KPIs) to evaluate event success and make datadriven recommendations for future improvements.
• Develop and manage event budgets monitor expenses negotiate contracts and optimize resources.
• Stay updated on industry trends event technologies and innovative marketing approaches introducing new ideas to enhance the impact and effectiveness of marketing events.
• Facilitate successful interactions with key officials/delegates/leaders/partners.
• Assist in creating Impact Reports and with stakeholders the leadership group.

client relationship,Customer Success,client interaction