Location : Chennai
US SHift (WFO)
Key Responsibilities:
Responsible for providing incountry validation of customerfacing marketing content across digital print and instore communications with a focus on consistency with brand tone of voice
Edit and proofread editorial marketing and social media copy
Work closely with incountry team on a high volume of projects and deliver on time and to an excellent standard often with short deadlines
Responsible for developing and maintaining a consistent tone of voice personality and cultural relevance for inset locale
Attend confidential projects in the US or London where required
Manage multiple projects simultaneously and ensure timely delivery.
Leverage glossaries and style guides to ensure alignment with the brand s tone of voice ensuring clarity and accuracy of translations and maintaining the highest possible standards
Ensure clarity and accuracy in communications and maintains the highest possible standards
Responsible for ensuring product and technical accuracy as well as linguistic accuracy (grammar and spelling as well as cultural relevance).
Ensuring special attention is paid to whether content is appropriate and correct for their country.
Responsible for providing ongoing linguistic guidance and feedback to Translation vendors client s producers and project managers
Proactively contribute ideas to the Marcom project management or traffic team for process improvement
Responsible for keeping own product and brand knowledge up to date
Requirements:
A minimum of 5 years experience in copyediting and/or subediting for both marketing and technical materials
Experience in editing and proofreading marketing and communications materials preferably for a creative or consumer brand.
Must also have a nuanced understanding of language conventions style and usage
Possess familiarity with U.S. English style and usage
Experience working for global brands
Working knowledge of translation and project management.
Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow development. - Good To Have Skills: Experience with ITIL processes and ServiceNow certifications. - Solid understanding of ServiceNow platform architecture and development best practices. - Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog. - Strong problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.