Field Collection Management - Fintech

Looking for Field Collection executive for the leading fintech company

The Client is one of the fastestgrowing financial services companies in India providing Personal & Home Loans UPI

Insurance Mutual Funds and Gold. It is to deliver digitalfirst financial products that are simple

accessible and affordable. Drawing on our inhouse AI/ML capabilities technology and product expertise

Job role :

Followup with customers for recovery of overdue amounts through field visits to customer s address

Maintain fair collection practices while dealing with customers adhering to the code of conduct & legal

guidelines in accordance with the SOPs provided by the company

Start timely field visits in the morning and adhere to regulated timelines of 8AM 7PM performing the

duty with utmost sincerity dedication & integrity

Ensure genuine and timely feedback is filled on App for each case and update any new customer

information on the App

Ensure that the weekly/monthly collection target is met

Update the status of repayments and raise any onground issues to the field collection manager in a

timely and cordial manner

Requirements

Ability to learn

Being disciplined

Communicating well

Any 10th passed & above can apply

1 5 years of experience in collections sales or Field operations role.

Fluent and proficient in communication in the local language (English/Hindi/Bengali)

Take responsibility of effectiveness and timely completion of work

Understanding of the Loan process and documents as informed in training

Planning organizing and time management skills along with the ability to prioritise tasks/visits

One should have their own bike and driving license (Mandatory)

Benefits

Huge Incentives

Medicial Coverage

Bike petrol allowance

Ability to learn Being disciplined Communicating well Any 10th passed & above can apply 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language (English/Hindi/Bengali) Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritise tasks/visits One should have their own bike and driving license (Mandatory)