FICACI Functional Consultant

AR skill is Mandatory for the position:

• To provide functional knowledge with handson experience for Electricity Gas or Water Industry.
  
• Hands on experience configuring the ISU system
  
• Drive Business Workshops Blueprint Sessions develop BBPs/BBDs FS Test Scenarios conduct Trainings perform Testing and provide defect management support for FICA module
  
• Design core / customized business processes and provide best practices for ISU.
  
• Communicate complex requirements to and from Technical and Nontechnical stakeholders
  
• Willing to travel as per requirement
  

Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow development. - Good To Have Skills: Experience with ITIL processes and ServiceNow certifications. - Solid understanding of ServiceNow platform architecture and development best practices. - Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog. - Strong problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.