Must have
Over the phone support Clear and confident
Very good communication skills
MS Office
Mobile devices
Helpdesk Ticket system
Windows 10
Laptop Builds
Desktop builds
Anti Virus
Remote support
Record 8 hours a day time worked
Active Directory
VPN
Printer installation and troubleshooting
WIFI
Nice to have:
Manage Engine Service Desk Plus
Basic SQL Knowledge
Must have - Over the phone support Clear and confident Very good communication skills MS Office Mobile devices Helpdesk Ticket system Windows 10 Laptop Builds Desktop builds Anti Virus Remote support Record 8 hours a day, time worked Active Directory VPN Printer installation and troubleshooting WIFI Nice to have: Manage Engine Service Desk Plus Basic SQL Knowledge