SailPoint Solutions Architect IDN

ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence UK HQ and offices in the US we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.

At ProofID our mission is clear we strive to provide painfree secure and seamless digital user experiences for our clients. Whether its addressing legacy systems compliance issues or M&A transitions our team has the expertise to navigate complex projects and ensure smooth implementations.

With over 100 employees worldwide we still maintain a closeknit culture. Join us at ProofID and be part of an exciting journey towards revolutionising identity management while working alongside worldleading customers.

SailPoint Solutions Architect IdentityNow Identity Security Cloud

Role summary:

The ProofID Solutions Architect is responsible for being the technical lead reporting to and working closely with the Chief Services Officer during presales processes RFP creation client demos and if the project is won then installation integration and deployment or enhancements/maintenance of SailPoint IdentityNow software projects for clients and partners. This is a client facing role where you will be the primary technical resource on the front line responsible for turning this SailPoint client Identity requirement into reality.

Responsibilities:

• Working closely with the CSO in presales activity such as in initial meetings with prospects demoing IdentityNow products and proposal creation.
  
• Installation integration and deployment of the IdentityNow products in the client(s) environment.
  
• Collaborating with the clients post implementation on user testing debugging support and environment maintenance.
  
• Communicating to the clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
  
• Partnering with Project Manager on scope schedule status and documentation.
  

Key Competencies:

The ideal candidate has experience with many of the technologies below:

• Extensive professional work experience as part of an enterprise software company or systems integrator. This should include 3 years of enterprise software implementation experience both as a developer and architect.
  
• Experience in software development implementation and configuration namely IdentityNow products.
  
• Excellent communication skills and experience collaborating with clients.
  
• Experience with some of the following:
  
• XML SPML/SOAP Web and Application Servers HTML.
  Windows and Unix (Linux Sun HP AIX) platforms.
• Databases (Oracle Sybase MSSQL MySQL)
  
• Directories (LDAP AD).
  
• Enterprise systems (SAP PeopleSoft) a plus.
  
• Angular JS Java BeanShell/JavaScript JSP/Servlets SQL.
  
• Familiarity with IAM space with identity management provisioning systems including
  
• Sun Oracle IBM Novell a plus.
  
• Familiarity with RBAC and Provisioning a plus.
  

Preferred:

• Experience with working with Project Management to assist in (project planning resource management scope schedule and status documentation)
  
• Experience with QA duties is a plus (usability testing performance testing automated testing test scripts test cases and test plans).
  
• Security software or internal IT audit experience
  

Location details:

The consultant must be based in the USA.

This is a remote position some travel (510%) may be necessary.

Education/Certifications:

SailPoint IdentityNow Certified Engineer is preferred.

Computer Science Engineering degree or 610 years equivalent experience

J2EE certification and/or CISSP certification is a plus.

Our Values:

WE DO GREAT WORK WE VALUE OUR CUSTOMERS

WE SUPPORT OUR COLLEAGUES WE ARE CURIOUS

ProofID is an equal opportunity employer. We do not discriminate based on sex gender identity ethnicity religion sexual orientation neurodiversity disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

Key Responsibilities Monitor customer environments, proactively anticipate issues and co-ordinate with other resources, advise customers, propose solutions and effectively respond to service performance issues using the ITIL lifecycle model. Manage small consultancy style projects and handle complex incidents. Ensure that work is prioritised using the workflow management and ticket system. Maintain clear, effective communications with all stakeholders both external and internal. Create easy to follow documentation in a variety of situations - RCAs, change records, user guides etc. Manage own time effectively to complete assigned work and adapt schedule based on customer needs and priorities. Make a positive contribution to ProofID s Managed Services team, through continuous improvement and sharing skills. Keep up to date on various technology developments through internal & external trainings. Able to build professional rapport with a range of customer and internal contacts Works collaboratively and iteratively across customer and internal organizations ensuring high levels of communication across a number of issues at any one time Positive and pro-active in all interactions Able to translate technical information and regulations into understandable language and chooses appropriate format to ensure understanding Direct, clear interaction with customers (and partners), ensuring high quality and timely responses Key Competencies Manage and troubleshoot Microsoft Azure Cloud services. Manage and monitor Azure cloud environments, ensuring optimal performance and security Deploy and configure virtual machines, storage, and networking components in Azure. Implement and optimize Azure resources for scalability and efficiency. Work with Azure Active Directory and Office 365 Admin Portal for user and group management. Virtual Server Administration. Administer Windows servers, Domain Controllers, and Active Directory Basic understanding of TCP/IP, DNS, and general networking. Basic understanding of Cisco routers/switches and VoIP. Basic understanding of Firewalls/Gateways. Utilize PRTG for network monitoring and proactive issue resolution. Experience in working in or with data centres, ensuring hardware reliability and uptime. Perform routine audits of systems and software. Develop knowledgebase documentation. Experience with Microsoft Active Directory / Azure Active Directory Experience with RSA SecurID Desirables: Knowledge of Access Management Solutions: Ping / Forge Rock / Microsoft Knowledge of IGA Solutions: SailPoint / Net IQ / Ideiio Knowledge of PAM Solutions: Cyber Ark / Delinea HTML or Java Development Skills Infrastructure knowledge: Microsoft / AWS ITIL Certification Scripting Languages: Java, Groovy Scripting, HTML, PHP, Python Our Values: WE DO GREAT WORK WE VALUE OUR CUSTOMERS WE SUPPORT OUR COLLEAGUES WE ARE CURIOUS ProofID is an equal opportunity employer. We do not discriminate based on sex, gender identity, ethnicity, religion, sexual orientation, neuro-diversity, disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.