Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailAt Luxer One we re committed to making life simpler by automating package acceptance and providing solutions for the asynchronous exchange of items. Whether solving the problem at multifamily apartments placing lockers in Libraries for convenient pickup or solving package management challenges for corporate offices we dedicate ourselves to finding the best solutions for our customers.
Job Description:
The Luxer One Customer Success team is actively seeking a highly motivated tech savvy enthusiastic selfdriven customercentric Technical Support Representative to join our expanding department. We are looking for someone who thrives in phonebased interactions excels in deescalation and consistently delivers a worldclass customer experience. In this role you will be pivotal in providing comprehensive technical support to property management staff and Field Technicians addressing issues related to power internet connectivity and hardware. Join us in ensuring our customers receive dependable flawless long term solutions every time.
You ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business be challenged with new tasks mentored and grow. Earlier this year we launched a career ladder to accelerate your growth even faster!
As Luxens we celebrate one anothers differences and ideas. Were proud of our culture of diversity and inclusion and we have programs that bring us together on important issues and provide educational opportunities for all employees.
Medical Dental and Vision Insurance
Generous Bonus plan
Accrued Paid Sick Leave
Accrued PTO to relax recharge and rest
Holiday Pay
Floating Holiday
401K with employer match
Tuition reimbursement
Employee Assistance Program
Wellness Credit
Life Insurance
Internet Assistance
Employee Discounts
Hybrid Work Schedule
Full Time