Sales Operation Support

Key Accountabilities / Responsibilities

Prospect and qualify leads from incoming calls/emails & assign to sales

Cold call to inactive accounts/contacts and visit lost/fallback cases for interest in other courses

Help to qualify enquiries that comes through COMAT website chatbot and reply to FAQs.

Update engagement progress effectively & accurately using CRM

Provide regular reports on lead generation progress and results to the sales team

Provide adhoc administrative support/postclass services for sales team to clients

Assist sales team to monitor procurement systems (Gebiz Sesami and etc) for new opportunities where possible

Review of postclass feedback report and look for potential leads

Process enrolments in TMS and assign to sales

Other administrative and logistics responsibilities as required

REQUIREMENTS

Diploma/degree from an accredited institution majoring in Business Administration or Sales & Marketing or equivalent

Minimum 2 years of experience in instructional design and/or training.

Proven work experience as telemarketing / sales / key account holder in a B2B and B2C environments

Proficient in Microsoft Office especially Excel Word and PowerPoint

Good communication skills in English via verbal and writing

Good problem solving skills

A selfstarter with a resultsdriven approach

Team player with strong collaborative skills

Willing to learn new technologies and adaptable to fastpaced environment

Remote Work :

No