Sales Manager

Create plans for enhancing sales in the specified region for current and new customers in the Pharma Nutra and Traditional Chinese Medicine (TCM) sectors.

Key Responsibilities:

• Analyze the market and prioritize customers and develop unique selling propositions to stand out.
• Manage relationships with customers across different levels of their organization.
• Close sales and negotiate deals.
• Provide timely information about products and services to customers.
• Identify new business opportunities and generate leads.
• Conduct market research and identify new market segments.
• Collaborate with partners to identify new business opportunities.
• Actively pursue new prospects and overcome qualification challenges.
• Identify opportunities for crossselling and upselling.
• Anticipate and overcome initial qualification challenges or roadblocks.
• Proactively develop a market penetration strategy based on competitor analysis.
• Practice valuebased selling.
• Other responsibilities may be assigned as standalone projects or regular work which will be represented in the primary responsibilities and agreed upon by the incumbent reporting manager and HR.

Key Result Areas:

• Acquiring new customers
• Generating revenue through new Pharma & Nutra customers
• Improving contribution margin
• Increasing wallet share at new Pharma & Nutra customers
• Achieving market penetration compared to the known universe in Pharma & Nutra vertical
• Generating leads
• Establishing new business opportunities and improving conversion rate
• Gathering customer feedback and ensuring satisfaction
• Managing sales through channel partners or nominated agencies

Key Interfaces:

Internal:

• Corporate Social Responsibility (CSR)
• Marketing
• Technical Service
• Operations
• Quality & Regulatory Affairs
• Product Management
• Finance
• Scientific Application Services

External:

• Customers

• Channel partners or nominated agencies

Competencies:

• Knowledge of market and competition
• Product knowledge
• Customer relationship management
• Networking
• Influencing
• Negotiation skills
• Communication

Remote Work :

No