Who are we
A leading global provider of technologyenabled business process outsourcing solutions that provides omnichannel customer experience management back office and technology services to corporations around the world across a range of industries.
Job Description:
- To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Japanese customers.
- To exceed customers expectation in terms of customer service & accurate information
- To be able to provide information related to travel and tours for customers convenient travelling.
- To communicate with contracted vendors about customers inquiries and queries.
Requirements:
- At least holding an associate degree and/or expected graduate (documents required)
- Required language(s): Japanese (mother tongue) / English (business level)
- Able to work on weekends/public holidays and rotational shift
- Each shift consists of 9 working hours and inclusive of 1 hour lunch break
- Good in both time management & people development skills
- MS Office operating and typing skills
- Preferable attitude: Positive Fast paced and prompt Achievement oriented Energetic and
- Enthusiastic
Benefit:
- Work Permit provided
- 5 working days in a week
- Annual leave (12 days)
- Sick leave (14 days)
- Medical insurance
- One way flight ticket to Malaysia
- Pick up service from airport
- 2 weeks free company accommodation provided
- Opening Malaysian bank account
- Property agent introduction
- Shuttle van pick up from nearest LRT station
Remuneration
Basic Salary MYR 9000 Up to MYR 500 KPI (Depending on performance)
Working Hours
Between 6am 11pm (8 hours 1 hour break) 5 days rotational (Monday to Sunday)
Work Location
WFH and need to be based in Japan
Consultant in Charge
Angel Chok
MYR 9000 basic Up to MYR 500 KPI
Remote Work :
No