To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests.
To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
To ensure that the privacy of the guests and the confidentiality of the information is respected.
To go through all guest arrivals on a daily basis and make sure that all VIPs are properly flagged with the right category and that their preferences are updated.
To prepare an amenities sheet daily and coordinate with F&B to make sure all amenities are sent on time and to the right place.
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