Medical receptionist

Key Responsibilities:

• Greet patients and visitors in a professional and friendly manner
• Register new patients and update existing patient information
• Schedule patient appointments and followup visits
• Answer phone calls and direct inquiries to the appropriate personnel
• Verify insurance information and process insurance claims
• Maintain cleanliness and organization of the reception area
• Handle patient payments and billing inquiries
• Coordinate with medical staff to ensure smooth patient flow
• Manage electronic health records and other administrative tasks
• Adhere to patient confidentiality and privacy regulations

Required Qualifications:

• High school diploma or equivalent
• Proven experience in a medical receptionist or similar role
• Proficient in medical terminology and office management software
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Understanding of insurance procedures and medical billing
• Ability to work effectively in a fastpaced and highpressure environment
• Attention to detail and accuracy in patient record management
• Knowledge of HIPAA and patient privacy regulations
• Capability to remain calm and professional in stressful situations

organizational skills,communication,customer service,medical terminology