Customer Service Team Leader

Qualifications

• A minimum of a Bachelors degree is required.
• A minimum of 5 years relevant experience.
• Strong business and financial acumen.
• Strong affinity for collaborating for superior results delivering innovative solutions leading courageously and generating customer value

Preferred Skills

• People Leadership experience is preferred.
• Requires strong influential management and understanding of business priorities and ability to persuade others (internal and external stakeholders) through effective communication
• An understanding of the region and its capabilities ability to connect globally and excellent data analytics & process knowledge
• Familiarity of leading improvement projects and having accountability for ongoing activities or initiatives exhibiting strong work ethic and responsiveness to facilitate excellent Customer Experience.