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VoCoVo specialises in innovative communication solutions tailored for businesses particularly within the retail sector. Our flagship products are designed to create a connected store experience facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.
With over 250000 users across more than 10000 locations in 21 countries and recognition as one of the top 100 best smalltomedium size businesses to work for join us on our journey!
Please note to apply for this position you must be based in UKand have the legal right to work.
As Third Line Support Engineer you will be reporting to the QA Manager and working closely with our engineering teams. Your role will involve handling complex technical issues ensuring thorough documentation and maintaining high standards of customer interaction. You will work with focused selfsufficient agile teams and develop solutions from the ground up.
Requirements for Third Line Support Engineer
Responsibilities as Third Line Support Engineer
Salary Range:
Benefits
25 Days Holiday Bank Holidays (increases with years of service)
Option to Buy or Sell 5 days holiday each year
Sick Pay 8 weeks full pay 4 weeks half pay
Life Assurance (4 times basic pay)
Private Medical Insurance
Employee Assistance Programmes (EAP)
Cycle2Work Scheme
Electric Car Green Salary Sacrifice Scheme
Enhanced Maternity & Paternity Package
Child Care Scheme
Training & Development
Company Organised Events
Pension (Royal London Group) 5% Employer Contribution Matched
Apple MacBook Wireless Magic Mouse and Keyboard Monitor and Headphones
Company Values
VALUED
Our Colleagues Customers and Stakeholders are valued; treated with respect empathy
and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVos happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level every interaction with us is frictionless and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape
If you feel this could be the right fit apply now!
Full Time