Senior Underwriter- Travel

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.


We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.


Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.


Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.

The role:

Reporting into the Head of Travel Underwriting you will be part of a dedicated team responsible for managing the underwriting performance of one of the UKs largest travel insurance portfolios and tasked with growing Collinsons travel insurance business globally. You willcollaborate and support areas across the business including Account Management Business Development Finance Data and Actuarial to evolve our products in order to drive profitable growth.

Always with a keen eye on the balance between revenue growth and the potential for escalating claims costs you will identify and implement controls to pricing and operational process developing new ideas to ensure the business runs within the expected limits.

Key Responsibilities:

Manage the underwriting performance of travel insurance for Collinson understanding the various revenue models that drive Collinsons longterm operating income and working with Actuarial to ensure accurate IBNR and reserve calculations.

Work alongside the Senior Travel Pricing Analyst to create pricing models clearly communicating the underwriting logic and forecasted underwriting performance to relevant internal and external stakeholders and reinsurance capacity when required.

Work with Commercial and Business Development to create and enhance products with a strong focus on customer need. Evolve policy wordings looking to balance the needs of backoffice consistency with an innovative approach to customer communication.

Develop reporting to monitor and analyse sales and underwriting performance proposing recommendations for product and pricing changes.

Work with our reinsurance capacity providers to develop a mutual understanding of risk appetite and approach to underwriting decisions to aid future growth and enhanced commercial success.

Support the business development functions by developing solid working relationships with our key distribution partners showing a true understanding of their business need.

About you:

You will be an experienced Senior underwriter with expertise and experience within the travel insurance/assistance sector preferably across UK and European markets.

This is a seniorrole with a focus on helping Collinson grow our travel portfolio profitably on an increasing global scale.

Other key skills & experience needed:

Experience at delivering underwriting profitability whilst growing a travel portfolio.

Experience in bringing to market a range of innovating product and pricing strategies.

Experience in a fastpaced environment and the ability to manage varied projects & priorities within a growing business

Excellent stakeholder management skills with the ability to successfully influence and build key relationships

Excellent attention to detailanalytically focused data experience

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

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We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.