Customer Success Lead Sales Development Lead
Posted on :
02-07-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-07-2024
Job Description
As a Customer Success Lead your objective will be to deliver for the clients and retain them. You will be working as both a team leader and an individual contributor. As a Lead you will guide a team of Customer Success Specialists and Data Researchers in identifying the right prospects for marketing events designing marketing campaigns ensuring participation by the identified prospects and enabling our clients to find qualified sales leads from these events. Program management will be a key skill required to be successful in this role.
Key Duties and Responsibilities:
As a Customer Success Lead your role can include all or part of the duties and responsibilities stated below. This decision will be taken based on your interests strength and potential.
Data
Ensure the data generated and lists built are 100% Ideal Customer Profile (ICP) and match with our Client Offerings
Provide feedback to the team
Understand and manage data
Demand
Strategize Email & LinkedIn campaigns
Campaign execution and conversion
Logistics
Plan Business Development Representative calls
Speak with Admin & Venue Logistics
Client Communication
Send reports (as agreed)
Handle status calls with Clients
Handle Pre & Post event calls on status & next steps with Clients
Reporting
Campaign Metrics
Data Metrics
Data Quality & Quantity Metrics with improvement inputs
Knowledge & Training
Account Knowledge ensure you and your team has an acute understanding of the Client s offering
Training for self
Training for team
Skills and Qualifications:
You should be great at:
Managing multiple projects requirements multilocation and being adaptable. You have exceptional problemsolving skills and are calm under pressure.
Ability to work with a multicultural team located globally.
Google Workspace Drives Zoom Conference & Microsoft office proficiency.
The ideal candidate possesses 5 years in an outbound prospecting role.
Have an analytical mind and form insights based on every data point gathered.
Quick in understanding the pros and cons of a situation and being able to make business decisions based on that.
Have handled a team of 5 or more members in any of your previous roles.
lead generation,channel sales development,sales
Employment Type
Full Time
Company Industry
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
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