Roles: Sales Officer RM DM AM LH
Salary: 1.68 7 LPA Incentives (Depending on relevant experience role and location)
Overview
The Sales Associate for Mortgage Loans plays a crucial role in the organization by effectively promoting and selling mortgage loan products. This position requires a strong understanding of mortgage products and services along with exceptional sales and customer service skills. The Sales Associate is an integral part of the team and is responsible for assisting customers in the mortgage loan application process and offering personalized financial solutions.
Key Responsibilities
- Promote and sell mortgage loan products to potential customers.
- Assist customers in the mortgage loan application process providing guidance and support at all stages.
- Develop and maintain relationships with real estate agents builders and other referral sources to generate new mortgage loan business.
- Educate customers on the various mortgage products terms and requirements.
- Analyze customers financial situations and provide appropriate mortgage solutions.
- Ensure compliance with all federal and state regulations related to mortgage lending.
- Act as a communication channel between customers underwriters processors and closers to ensure a smooth loan process.
- Follow up on leads and prospects to secure new business opportunities.
- Participate in sales meetings training programs and networking events to enhance knowledge and skills.
- Maintain accurate and organized documentation for all mortgage loan applications and interactions.
- Collaborate with internal teams to provide seamless and exceptional service to customers.
- Stay updated on industry trends market conditions and changes in mortgage lending policies.
- Meet or exceed sales targets and contribute to the overall success of the mortgage department.
- Handle customer inquiries and resolve issues in a professional and timely manner.
Required qualifications
- Bachelors degree in Business Finance or a related field.
- Proven experience in mortgage lending or a similar sales role.
- Strong knowledge of mortgage products guidelines and regulations.
- Excellent understanding of financial analysis and the ability to assess customers financial situations.
- Demonstrated sales and customer service skills with a track record of achieving sales targets.
- Effective communication and interpersonal abilities to build rapport and trust with customers and business partners.
- Ability to prioritize and manage multiple tasks in a fastpaced environment.
- Proficiency in using mortgage loan software and CRM systems.
- Sound judgment integrity and ethical conduct in all business dealings.
- Detailoriented and organized with strong documentation and recordkeeping skills.
- Thorough understanding of compliance and regulatory requirements in mortgage lending.
- Motivated selfstarter with a resultsdriven and proactive approach to work.
- Willingness to continuously learn and adapt to changes within the mortgage industry.
- Current NMLS (Nationwide Mortgage Licensing System) license is preferred.
- Availability to work flexible hours based on customer needs and business demands.
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