Customer Care Administrator

Are you passionate about delivering exceptional customer service
Do you thrive in a fastpaced environment and have a knack for logistics and administration
We are looking for a dedicated Customer Care Administrator to join our dynamic team and be the face of our operations.

As the Customer Care Administrator you will be working a rotating shift basis as follows:
Week 1 Monday to Friday 6am 2pm
Week 2 Monday to Friday 2pm 10pm

Overtime is available !!

As a Customer Care Administrator you will be the first point of contact for drivers and nominated transport companies.
Your responsibilities will include signing in drivers managing delivery paperwork directing drivers to the warehouse.
You will also be responsible for being the key liaison between customers and the warehouse you'll manage all order processing from start to finish ensuring every detail is handled with precision.

• Ability to commit to the shift pattern
• Strong communication skills across all mediums.
• Excellent coordination and administrative abilities.
• Proficiency in Microsoft Excel and Outlook.
• Experience in a fastpaced distribution/logistics environment.
• Attention to detail initiative and the ability to prioritize under pressure.
• A teamoriented mindset.

• Offering a salary of up to £25k pa
• 28 days holiday (the company operates as normal during bank holidays)
• Free car parking
• Access to Health App
• Access to Legal helpline
• Various discounts across retailers etc
• Team social events
• Workplace pension scheme