French Speaking Customer Advisor In Portugal

Join Our Team as a Frenchspeaking Customer Advisor in Portugal!

Starting Date: 10/07/2024 (Urgently Hiring)
Location: Lisbon or Remote in Portugal

Position: Frenchspeaking Customer Advisor
Department: Sales at a Leading Technology Company

Why Join Us

Relocation Support: We assist candidates relocating from outside of Portugal.
Accommodation Support: Private room accommodation for those relocating from outside of Portugal and preferring to stay in Lisbon.
Meal Allowance: Enjoy meal benefits to keep you energized.
Performance Bonus: Get rewarded for your outstanding performance.

About Us:

Our clients belong to the top 500 business companies in the sectors of IT telecommunications ecommerce automotive and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment with modern offices a dynamic and youthful approach and true career opportunities.

Job Responsibilities:

• Customer Interaction: Handle incoming user requests via telephone email and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers. Inbound sales.
• Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.
• Customer Service: Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
• Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
• Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.
• Order Management: Log and follow up on orders or requests capturing all required data elements in CRM as mandated by clients policies and products.

Requirements:

• Native French speaker
• B2 level English (for training purposes)
• Valid work permit in Portugal
• Availability to be in Portugal by 10th July and start immediately

Work Flexibility:

• Candidates already in Portugal can work remotely.
• Relocating candidates can also enjoy remote work flexibility.

Apply Today and Take Your Career to the Next Level!

Send your CV to

Remote Work :

No