INT-FE74459

The Purpose Driven Career Objectives of a Human Resources at KMC:

The Senior HR Business Partner (Sr. HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to the Client on human resourcerelated issues. The role assesses and anticipates HRrelated needs in line with KMC’s business as well as those of our Clients and formulates partnerships and mutual accountability. The Sr. HRBP maintains an effective level of business literacy and applies systemic thinking.

To apply for Human Resources you are excellent at:

MAIN RESPONSIBILITIES

• To establish and develop a strategic relationship particularly with key and complex Client stakeholders and other HR Business Partners by understanding the business needs and recommending the necessary approach in driving its business directives in accordance and compliance with both the Philippine labor laws and companyspecific guidelines. (Strategic Partnership)
• To identify understand and support the business using datadriven studies and recommend or provide a systematic approach or resolution. (DataDriven Solution)
• To further align the huge portion of business sense and acumen of any HR person sitting in our accounts and that the best interest is to grow all businesses through superior HR services vs. traditional HR. (Business Driven)

EMPLOYEE LABOR RELATIONS

• To implement discipline management and ensure that due process is followed in compliance with both the Philippine labor laws and companyspecific guidelines and Clientspecific policies.
• Enables the Exit Management Process by ensuring separating employees undergo a rigid and proper exit process and complete specific requirements and can sign off quitclaim and waiver.
• Utilizes the acquired information to build on retention and process improvement initiatives of the company.

CLIENT RELATIONSHIP MANAGEMENT

• Conducts orientation onboarding and refresher courses with Clients.
• Points of Contact for all related daytoday HR concerns for our Clients
• Applies consultative problemsolving skills.
• Job shadowing with employees to better understand their KPIs and the Client’s business operations as necessary.
• Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions regulatory requirements actions involving outside agencies interdepartment needs etc.)
• Participates in presentations such as business reviews and reports.
• Conducts regular site visits to clients

HUMAN RESOURCES SERVICES AND COMPLIANCE

• Point of contact for employee concerns including necessary documentation and certifications.
• Conducts and facilitates HRrelated enablement sessions to ensure that employees are kept updated as well as informed on the latest policies guidelines and systems in use essential to
  the completion of the employee’s work.
• Ensures that all HRrelated service level agreements (SLAs) are met within the specified timelines.
• Ensures timely communication execution and completion of the performance evaluations for beginning mid and yearend appraisals and other evaluations as necessary
• Oversees and reviews employee movement documentation to ensure accuracy in records and that employees are updated on their new movements and/or status within the organization.
• Provide support to the People Experience Team to identify strategies that will increase employee engagement
• Ensure that all HRrelated deliverables documentation and action items are submitted filed and/or processed within a prescribed period in relation to but not limited to Labor Law standards all forms of internal and external audits and/or governmentmandated directives.

TIMEKEEPING AND PAYROLL

• Verify attendance hours worked and pay adjustments and post information onto designated records.
• Handle or escalate complaints or questions regarding discrepancies.
• Manage input of bonuses commission and/or deductions.

PEOPLE MANAGEMENT AND PERFORMANCE MANAGEMENT

• This role may start of as inidividual contributor and can eventually become a people manager based on business requirement hence the following responsibilities will be part of the scope:

  • Recruits interviews hires and trains new staff in the department.

  • Oversees the daily workflow of the department.

  • Provide constructive and timely performance evaluations.

  • Oversees and reviews employee movement documentation to ensure accuracy in records and that employees are updated on their new movements and/or status within the organization.

  • Maintains performance evaluation tracking system

  • Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions

SPECIAL PROJECTS

• Is tasked to take on additional projects as necessary and as instructed by immediate superior or oneup manager.

Your Success Profile includes:

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Bachelors Degree in Psychology Industrial Psychology Organizational Development Human Resources Management or related fields.

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510 years’ experience in an HR Generalist role with at least one other HR discipline.

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At least 3 to 5 years’ experience in handling HR supervisory positions is a plus.

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Highly proficient in Microsoft Office Suite (preferred)

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Strong Employee Relations experience as a Field and Specialist

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Project Management Skills

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At least 5 solid years of experience with Employee/Labor Relations

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Preferably exposed to the BPO Industry

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With experience with handling account management handling at least 1000 FTEs

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Vastly knowledgeable about the Labor Law of the Philippines

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Exposed in a customeroriented environment

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Willing to work on any KMC sites.

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Amenable to shifting schedule

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Proficient Oral and Written Communication Skills

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Strategic and Critical Thinking

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Flexibility

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Strong Sense of Insightful Business Acumen

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Project Management

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Interpersonal Skill

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Account Management

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Proficient Oral and Written Communication Skills

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Creativity and Innovation

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Organization Development – Advanced

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Influencing Skills: Strategic HR Business Partnering Managing Diversity Interpersonal

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Sensitivity Political and Business Savvy

Remote Work :

No