Customer Support Specialist - Work from home

Job Description: Starlink Qatar is seeking a Customer Support Specialist to join our remote team in Doha, Qatar. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. This position is part-time and at an associate level, requiring a minimum of 4 years of experience in customer support. Responsibilities: - Respond to customer inquiries via phone, email, and chat in a prompt and professional manner - Resolve customer concerns and issues in a timely and efficient manner - Coordinate with other departments to ensure customer satisfaction and resolution of issues - Maintain accurate records of customer interactions and transactions - Identify and escalate priority issues to the appropriate teams - Provide feedback to the management team on customer trends and issues Requirements: - Experience in customer support or related field - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Reliable and hardworking personality traits - Strong negotiation and leadership skills - Proficient in Microsoft Office and CRM software Benefits: - Medical coverage - Free food - Retirement plan Equal Opportunity Statement: Starlink Qatar is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.