sales coordinator
Posted on :
29-06-2024
Employer Active
1 Vacancy
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Job Description
**Position:** Sales Coordinator
**Department:** Customer Service
**Reporting To:** Asst. Manager CSD
**Location:** India
**Purpose of the Job:**
Improve customer satisfaction and achieve company goals through diligence integrity and dynamic marketing strategies. Support the sales team to optimize efficiency and focus on creating and increasing business. Handle domestic order processing and dispatch smoothly.
**Key Tasks:**
Coordinate with customers marketing team and other departments.
Manage domestic sales orders and dispatch.
Handle backend operations and customer complaints.
Record customer interactions and transactions.
Provide solutions to sales team queries.
Data management and reporting.
Use SAP CRM and comply with ISO 9001:2008 standards.
Special assignments from the Customer Service Manager.
**Qualifications:**
Graduate in any discipline.
23 years of experience in a similar role.
Knowledge of SAP is an advantage.
CRM experience.
**Languages:**
Proficient in English Hindi and Gujarati.
**Skills:**
Strong interpersonal and communication skills.
Problemsolving and customer service orientation.
Adaptability initiative and stress tolerance.
**Competencies:**
Meet commitments on time.
Inspire commitment to change.
Develop clear achievable goals.
Effective coordination with customers and the marketing team.
Timely order processing and customer communication.
Maintain reports and ISO compliance.
crm,sales,sap
Employment Type
Full Time
Key Skills
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