Customer Service

Position: Customer Service Representative (remote)

Elite Staffing Network LLC is a leading staffing agency that provides topnotch talent to businesses across various industries. We are currently seeking a dedicated and customeroriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative you will be responsible for providing exceptional service to our clients and their customers. Your primary role will be to handle incoming inquiries resolve issues and provide support to ensure a positive experience for all parties involved.

Key Responsibilities:

Respond to customer inquiries via phone email and chat in a timely and professional manner

Listen actively to understand the customers needs and provide appropriate solutions

Handle and resolve customer complaints in a calm and efficient manner

Maintain accurate and detailed records of all interactions and transactions

Collaborate with other team members to ensure a seamless customer experience

Stay uptodate with product and service knowledge to provide accurate information to customers

Identify and escalate priority issues to the appropriate channels

Follow company policies and procedures to ensure consistency and quality in customer service

Requirements:

High school diploma or equivalent

Previous customer service experience preferred

Excellent communication and interpersonal skills

Strong problemsolving and decisionmaking abilities

Proficient in Microsoft Office and other relevant software

Ability to work in a fastpaced and dynamic environment

Attention to detail and ability to multitask effectively

At Elite Staffing Network LLC we value our employees and offer competitive compensation and benefits packages. Join our team and be a part of a company that is committed to providing exceptional service to our clients and employees alike.

If you are passionate about customer service and have the skills and experience we are looking for we encourage you to apply for this exciting opportunity. We look forward to reviewing your application!

Remote Work :

No