Sales Advisor Remote In Greece

Role Overview:

We are seeking a motivated Sales Advisor fluent in Dutch to join our dynamic team. This role offers the opportunity to work remotely from Greece for a prestigious multinational oil and gas company. As a Sales Advisor you will be pivotal in delivering exceptional customer service through various channels including chat email and inbound calls.

Company Overview:

Our client is one of the leading supermajors in the oil and gas industry known globally for its innovation and commitment to excellence.

Location:

Remote position based in Greece.

Language Requirements:

• Native Dutch speaker with proficiency in English (B2 level).

Working Hours:

Monday to Friday 9:00 AM to 7:00 PM.

Compensation:

• Base Salary: 18 200 EUR per annum.
• Performance Bonus: Up to 250 EUR /month based on performance.
• Meal Allowance: 3 EUR per working day initially increasing to 6 EUR after 12 months.
• Health Insurance: Private health insurance coverage provided.
• Additional Benefits: Free gym access wellbeing activities and access to a rooftop cinema with stunning Acropolis views.

Profile Nice to Have:

• Strong phone contact handling skills and active listening ability.
• Customer orientation with the ability to adapt/respond to different types of characters.

Contract Type:

Fixedterm employment contract.

Responsibilities:

• Customer Service Excellence:
  • Provide timely accurate and professional customer support via chat email and inbound calls.
  • Manage incoming inquiries and issues effectively to ensure high customer satisfaction.
  • Identify and assess customers needs and proactively address them to achieve service excellence.
• Relationship Building:
  • Build and maintain strong relationships with customers through open and interactive communication.
  • Provide accurate and complete information using the right methods and tools.
• Performance Goals:
  • Meet team targets for customer service excellence and case handling.
• Documentation and Compliance:
  • Maintain detailed records of customer interactions process customer accounts and file documents as per company policies.
• Adherence to Guidelines:
  • Follow communication procedures guidelines and policies to ensure consistency and compliance.

Qualifications:

• Fluent in Dutch (native level) and proficient in English (B2 level).
• Previous experience in customer service or sales roles is advantageous.
• Excellent communication skills and a customerfocused approach.

Application:

If you are looking for a challenging opportunity to contribute to a global leader in the oil and gas industry while enjoying the flexibility of remote work from Greece we encourage you to apply. Join us in delivering exceptional service and shaping the future of customer relations in the energy sector.

How to Apply:

Please submit your resume outlining your suitability for the role highlighting your language skills and relevant experience. We look forward to reviewing your application.

Remote Work :

No