DocView support

Role: DocView support

Location: REMOTE

Type: Fulltime

Job Summary:

• A strong support analyst with 3 to 5 years of experience on DocView and document management system.

Experience and Education Required:

• 35 Years in DocView and document management system

Process Skills:

• Reduce the manual efforts by automating the recurring tasks using best practices and standards.
• Responsible for Delivering proof of concepts and innovations for customer value add.

Technical Skills:

• Proven experience with DocView and document management
• Experience with OpenText APIs

Daily responsibilities include:

• Set up new DocView users from CA Service Desk.
• Provide users with access to DocView reports.
• Setting up DocView users provide user security access to DocView.
• Resolve Access issues security issues for DocView:
• Setup reports Indexing Retention Moving from test to production.
• Maintain the DocView system.
• Work with Citrix team to resolve user issues with Citrix.
• Work JAVA issues for Content Explorer.

• Understanding of the relationships between business activities and application systems
• Experience in the development and implementation of standards procedures and guidelines to support operational processes.
• Ability to work independently while focusing on project details project delivery timely delivery and quality.

Behavioral Skills:

• Proven experience as an Enterprise Architect with a strong focus on software architecture design and integration Solution Focus: Ability to provide solution for problems thrown.
• Extensive knowledge in microservices architectures React Node.js Express and SQL Server.
• Demonstrable experience with DataStage/QualityStage Informatica SSIS and familiarity with both online and batch data processing techniques.
• Experience in using SSRS and interest in adopting QlikView.
• Proficiency with application performance monitoring tools particularly Datadog.
• Familiarity with cloud services and architectures with a strong understanding of cloud migration strategies.
• Excellent leadership communication and interpersonal skills. Strong agile working on both development and application maintenance projects
• Designs codes tests and debugs new and existing software applications.
• Perform peer reviews verifying compliance with standards for other team members.
• Understand and comply with SDLC requirements.
• Selfstarter with excellent organizational and time management skills
• Fast learner quality consciousness and committed to deadlines.
• Conduct knowledge sharing session with the team and overall team handling.