Solutions ServiceNow Engineer
Posted on :
28-06-2024
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Job Description
Title: Solutions ServiceNow Engineer
Location: 100% Remote (Anywhere in the USA)
Duration: 612 Months
Implementation Partner: Sierra Solutions Group
End Client: To be disclosed
JD:
Position Description:
We are seeking a highly skilled and innovative Solution Engineer (ServiceNow) to join our dynamic team. The ideal candidate will be responsible for reviewing developing and implementing solutions that meet business demands with a focus on optimizing and enhancing our IT environment. This role involves working with diverse technologies including ServiceNow onpremise infrastructure (storage hosting network security) and various automation tools.
Education and Experience:
- 10 years of experience and a bachelors degree in computer science Information Technology or related field.
- Minimum of 5 years experience in IT architecture development Enterprise Architecture or similar role preferred.
- Experience managing crossfunctional teams and collaborating with internal and external stakeholders (e.g. architects operations personnel) to gather service requirements in support of design and delivery of service capabilities.
- Contributes to deliverables and performance metrics where applicable.
- Performs work that requires practical experience and training while under supervision.
- Working Experience working with VMware VRO VRA
- Working Experience with Git and development tools
- Understanding of ServiceNow Platform
- Working Experience with identity solutions (Active Directory Okta SailPoint)
Responsibilities:
This position shall perform the following (to include but not limited to) activities:
- Extensive experience with Okta includes installation configuration and migrations.
- Evaluate and analyze business requirements to develop technical solutions using advanced technologies.
- Design and implement solutions on platforms such as ServiceNow as well as manage onpremise infrastructure including storage hosting network and security systems.
- Develop automation strategies to streamline operations and improve system efficiencies.
- Lead and contribute to DevSecOps initiatives to ensure seamless integration of development security and operations.
- Propose and engineer modifications and upgrades to existing systems to enhance performance and scalability.
- Collaborate with crossfunctional teams to ensure solutions are integrated smoothly and align with business objectives.
- Create and present Rough Order of Magnitude (ROM) estimates for new projects and technologies.
- Design and develop proofs of concept pilots and prototypes to test new ideas and technologies before fullscale implementation.
- Conduct continuous research to stay updated on industry trends and emerging technologies.
- Document and maintain system configurations processes and standard operating procedures.
- Provide handson implementation of solutions and technical guidance to team members and stakeholders.
Required Skills:
- Public Trust Clearance
- ITILv4 Foundation Training and ITILv4 Foundation Certification may be obtained within 120 days after hire.
- Proven experience as a Solution Engineer or similar role with a strong background in ServiceNow and on premise infrastructure.
- A minimum of 3 years of experience working with Agile and DevOps projects
- Experience implementing technical and process changes in a highly complex infrastructure environment
- Expertise in network architecture data storage systems security protocols and DevSecOps practices.
- Contributions to deliverables and performance metrics where applicable.
- Work is performed remotely under limited supervision and may supervise others.
- Strong experience with infrastructure as code using tools like Terraform.
- Proficiency in scripting and programming languages such as JavaScript Python and PowerShell.
- Experience with Linux and Windows systems
- Excellent problemsolving skills and the ability to think analytically.
- Strong communication and collaboration skills with a proven track record of leading projects.
Contract Desired Qualifications:
- Broad understanding of IT technical concepts systems and processes.
- Proven ability to work independently and on own initiative.
- Excellent oral and written communication skills are crucial as well as the ability to think clearly & analyze quantitatively.
- Detail oriented and ability to meet and exceed quality standards.
- Excellent organizational and interpersonal skills with an ability to determine an appropriate level of detail given project milestones.
- Excellent planning organizational communication and time management skills.
Employment Type
Full Time
Company Industry
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
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