MS Voice and Information Technology Consultant

MatchPoint Solutions is a fastgrowing young energetic global ITEngineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industryspecific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

• Education: Bachelors Degree in Computer Science Business Administration Information Systems Voice or an equivalent combination of education and experience.
• Experience: Minimum of 5 years of related experience in voice and information technology solutions design and service management including SBCs and SIP Trunks.
• Expertise:
• At least 5 years of handson experience with Skype for Business / Microsoft Lync 2013 / Lync 2010 / Teams Voice.
• Indepth knowledge of Skype/Lync enterprise voice concepts and strong PSTN knowledge.
• Experience with Dial Plans Voice Policies Unified Messaging SIP trunks audio gateways and audio conferencing.
• SBCSession Border Controller and Voice Gateway experience (AudioCodes preferred).
• Expertise in Skype Enterprise Voice configurations policies and routing over a complex WAN infrastructure (SBC SIP Media Gateways VoIP H.323 PBX QoS) video and mobility.

• Good understanding of network concepts including TCP/IP voice policies trunking routing SMTP DNS DHCP etc.
• Good understanding of cloud concepts especially relating to Microsoft Azure AD / Microsoft Entra ID Azure AD Connect and Teams.
• PowerShell scripting experience.
• Handson experience with Active Directory load balancing reverse proxy DNS certificates and related components.
• Strong understanding and experience managing Windows servers in a VMware virtual environment.
• ITIL based work execution (Incident Management Problem Management and Change Management).

• Experience supporting Cisco Telepresence systems (TMS/CMS).
• Experience working with vendors to get quotes and provide cost value analysis.
• Certification in related areas.

• Build plans and policies for Microsoft Teams and associated voice and video communications services strategies and technologies.
• Apply project management skills to smaller projects including tracking tasks timelines risks and issues.
• Demonstrate excellent communication skills in writing presenting informing and active listening.
• Collaborate across multiple teams to achieve results.
• Demonstrate excellent people skills the ability to think outside the box and interact with all levels of resources within an organization.