Mainframe CICS L3 support - USA - Remote

This is Nida Tahseen from Zodiac solutions Inc I have got interesting Job opportunities across the USA .Below is the Job Description if you are looking a job change kindly share your resume .

Location: Remote

Type Contract

Total : Above 7 to 9 Years of experience

Relevant : Minimum of 7 yrs in CICS L3 support

Responsibilities:

Adhering to SLAs

Mentoring / Training Team Members

Handling tickets / requests

Perform root cause analysis

Troubleshooting technical issues

Defining processes and ensuring that the processes are adhered to

Oversees and is responsible for successful completion of Installation configuration and migration

Ensure maximum uptime according to the SLA

Understanding of Multigeo support environment

Responsible for building / maintaining a test environment

Responsible for strategizing a backup plan and test plan for failure scenario

Improves and maintains customer and employee satisfaction

Suggests new technologies and design changes

Monitoring and maintaining SLA requirements by the team members

Planning Backup/Restoration Strategy for 24x7 operation support

Suggesting patches/upgrades to maintain security level

Testing / Auditing/processes as required from time to time

Identify Skill gaps and plan for training / knowledge updating

Skill set Requirements

Mandatory:

Proven independent and direct capability at building configuring and upgrading CICS Transaction Server regions in a production environment.

Proficient with associated product installations applying maintenance customizing products configuring products

Proven problem determination skills demonstrating independence and experience in troubleshooting researching and resolving complex issues showing strong ability to utilize system diagnostics to arrive at problem solutions

Demonstrated strong problem solving skills including dump reading and use of performance monitors like CASysview.

Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink SIS ETR etc.). Proficient with SMP/E (commands terminology problem determination).

Build from scratch as well as clone CICS regions to be used in single MRO or CICSPlex environments

Use CICSPlex WebUserInterface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis

Create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time storage & CPU usage file i/o counts wait reasons etc.

Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time storage & CPU usage file i/o counts wait reasons etc.

Perform upgrade activities required when moving CICS CPSM or CTG to newer versions or releases

Read and interpret CICS system dumps

Install customize maintain 3rd party products such as Compuwares AbedAid/CICS Xpeditor CAFC MacKinney Batch to CICS etc.

Participate in annual Disaster Recovery exercise activities: attending meetings making CICS resource definition changes monitoring network swing traffic etc

Nida Tahseen

Sales Account Manager

Contact Details :