Programmer Analyst

Position Information

• Position Title: Programmer Analyst/End User Support
• Contract or Perm: Contract at least 1 year
• Biggest challenge filling the role:
  • Someone with experience in the weigh/scale software
• Work Hours (ex. 40 hrs/week & 95): 7am 3pm EST
• Location (add address): 100 Remote
  • Start up training needs to be in Pittsburgh for 2 weeks not consecutive weeks can be spread out
  • Quarterly travel expected to Pittsbugh maybe some go live training will cause occasional travel
  • Must be EST / CST
• Relocation: NO

Day to Day

• Support users with bill of waiting any documentation needed
• creation of new drivers & vehicles in APex
• set up a new plant/shipping point
• mass loads for new data (apex data replication)
• Creating paperwork
• Supporting driver and vehicle creation for instance loading vehicles and drivers
• Configuration and mass loads for new installations
• Narrow scope get the truck on the scale create a new shipping point mass uploads of Vehicles.
• Technical Super User re creating SQL queries acquisitions etc.

Must Haves

• In laymans terms what does this person need to be doing in their job every day Whats the problem they are solving
  • Supporting the Alkon Apex system Similar tech BulkSource HaulHaub Truck IT App
  • Team is moving to S4 so the individual who is doing this work is moving teams
  • End user support for the Apex ticketing module in a logistics industry

• Top Must Haves
  • Command Alkon Apex Module truck scale support
  • Crystal Reporting this creates the Bill of Waiting
  • Basic SQL Knowledge
  • Super User User Support / Training a new user in the Truck Ticketing System
  • Knowledge of Bill of Waiting / Packing slip use and requirements
  • Apex Data Replication

Nice to Haves

• Experience supporting ATKs (All Terrain Kiosk it is where the driver comes up and says this is the order # and its self serving)

Job Description

• Insert Here:

Requirements:

• User support experience (50% of time)
  • Ticketing screen errors
  • Application troubleshooting
  • (We have a brief support manual with common issues)

• MS SQL Server DB developer & admin experience

• Be able to add fields to tables debug write and run SQL queries
• Disaster recovery support
• MS SQL Server Information Services (SSIS)
• MS SQL server reporting services (SSRS)

• Apex Ticketing Module (from Command Alkon) experience for specific truck scales support

• Creating paperwork
• Supporting driver and vehicle creation
• For instance loading vehicles and drivers
• Configuration and mass loads for new installations
• Knowledge of BOL / Packing slip use and requirements

• Experience supporting ATKs (All Terrain Kiosk)

• Apex data replication
• Crystal Reports used for Apex reporting

Nice to have:

• Experience with serial scales & Model View Controller (MVC)
• Development using multiple languages specifically .Net and C# (for proprietary truck ticketing web interface)
• .Net forms applications (Brazil custom vehicles management)
• Windows IIS support and administration (certificate support basic updates)

Command alkon ticketing module and crystal reports

Command alkon is the whole thingApex ticketing is part of Command Alcon

Remote office connect

wifi

Ticketing/super user

Generic transportation ticketing system

BOL

Super User/Key User/Power User

Transportation ticketing