Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailWant to revolutionize the future of education anddo meaningful work that transforms future generations lives
EdTech company Crimson Education was founded in 2013 from the idea that through personalised education we can transform students into the world leaders of tomorrow. Since then we have rapidly grown a missiondriven team that is dedicated to building the education system for the 22nd century. Our network includes 2400 tutors and consultants worldwide who work with over 20000 students.
Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US Canada UK and beyond.
This is a fulltime position based remotely in the USA or Canada.
The ideal candidate will be able to build rapport easily be customerobsessed and have a growth mindset.
The purpose of this role is to be the first point of contact for incoming leads and potential clients ensuring a smooth customer experience across a variety of Crimson programs by:
What are the main responsibilities for this role
Build and maintain strong and productive relationships with potential students and guardians and serve as a positive supportive and highenergy first point of contact
Take and share detailed notes to share with the larger sales team that will offer background context and tips on how to move forward in the sales process that best suits the lead
Consistently brainstorm and craft new efficient and effective ways to reach and engage families
Work collaboratively with team members across the company (and world!) to foster a dynamic and efficient SDR community
Optimize the student experience leveraging data to drive improvements across the sales team
Create a customercentric and polished first impression with prospects and customers
Respond promptly to all new business opportunities from inbound and marketinggenerated leads
Monitor and respond to email sales queue and phone for sales inquiries
Meet target quota related to number of qualified opportunities meetings set and closed business as well as assisting with online self serve purchases.
Accurately capture report track and manage required qualification data and lead statuses into Salesforce
Provide prompt and regular feedback to marketing on lead quality and trends systematically via data entry and anecdotally in weekly marketing meetings
Be an active contributor in a great team environment with a fun and energetic atmosphere
Required qualifications:
Excellent interpersonal communication skills (written and verbal)
Outstanding time management skills
Selfstarter with lots of initiative
High energy team player
Demonstrated experience with CRM tool(s)
The ability to pick up new technology quickly and with ease
Fluent in English
Bonus to have:
Experience in the field of education
Experience with Salesforce
Knowledge of the US admissions application process
2 years sales and/or customer service experience with a desire to exceed the target
Willingness to be coached and able to take feedback constructively
Bachelors degree from an accredited university
Passion for developing a career in sales or marketing
Why work for Crimson
If youre passionate about education and people and looking for a fastpaced collaborative environment and want to work with cuttingedge technology then wed love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.
This is a remote position please only apply to one of the positions listed with this title in the USA.
Full Time