German Technical Support Specialist in Sofia

Join AMSpace Recruitments Client as a German Technical Support Specialist Level 2 in Bulgaria!

Location: Sofia Bulgaria

Hybrid Work

Are you ready to be part of a leading name in the telecommunications industry Our client a trailblazer in this sector is on the lookout for Germanspeaking Technical Support Specialists to join their dynamic team in Bulgaria.

Why Choose Us

• SignOn Bonus: Kickstart your journey with us with a signon bonus of 1000 BGN!
• Competitive Salary: Earn a salary of 4000 BGN with additional monthly performancebased bonuses.
• WorkLife Balance: Enjoy fulltime hours from Monday to Friday 10:0019:00 ensuring you have your weekends to yourself.

Your Role:

As a Level 2 Technical Support Specialist your main responsibilities will include:

• Managing and processing support requests effectively.
• Analyzing system logs to identify and resolve issues.
• Conducting remote troubleshooting to resolve customer problems.
• Providing toptier technical guidance and assistance in problemsolving.

What We Need From You:

• Proficiency in both German and English with excellent written and verbal communication skills.
• Strong troubleshooting and analytical skills.
• A customerfocused proactive attitude and a great team player.
• Knowledge of networking and Linux.
• Prior experience in a similar role is a plus but not mandatory.

What You Can Expect From our client:

• Convenient Location: Our office is located at BGR Sofia Advance Business Center easily accessible via public transport and the metro with a hybrid working model. Working at least 30% from the office.
• Supportive Environment: Comprehensive initial training and continuous upskilling programs via Concentrix University.
• Career Growth: Professional development and career navigation programs to help you progress in your career.
• Health & Wellness: Health and life insurance plans wellbeing initiatives and a Multisport card.
• Relocation Support: Helping with accommodation and travel expenses if youre moving from another location.
• Additional Benefits: Transport allowance bonuses for significant life events extra paid leave for educational purposes corporate discounts and exciting company events among others!

Ready to Elevate Your Career

Send us your CV in English and take the first step towards an exciting career with us. Dont miss out on the opportunity to make a significant impact and grow with a company celebrated for its excellence and employee satisfaction.

We cant wait to meet you!

About AMSpace Recruitments Client:

Experience the power of a gamechanging career with a global technology and services leader. Our client powers the brands of the future helping wellknown names improve their businesses with cuttingedge technology and integrated solutions across more than 70 countries. Recognized with prestigious awards like Employer Brand Leader of the Year and Best Employer Outsourcing youll be joining a celebrated and forwardthinking organization.

Language Requirements:Fluency in German and English

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