Network Manager

Everything you are looking for and more

What responsibilities and objectives will you have

Perform the onboarding of all new points that join the network to ensure its proper
functioning.
Manage incidents during the first weeks of activity of the new points.
Prevent churn increase in your network always trying to optimize the operation of
your points.
Manage network cancellations closing the points functions according to the
process. As well as replenish the point to ensure the satisfaction of the final
customer having a Pack Point in the same area.
Quarterly Account Management of their points through physical visits phone calls
or video calls ensuring a good level of satisfaction of the network.
Comply with the reports established by your Area Manager.
Acquisition of APM points (lockers) in the assigned area in case of seeing potential
or being required by Strategy.

Well what will the requirements be

3 or more years in a position similar to the one offered.

Fluent in English and Portuguese.

High CRM handling (Pipedrive Hubspot or Salesforce).

High Office Package handling.Business and communication skills.

Great relationship builder.

Monitoring of established processes and feedback on improvements through the
right channels.

What do we offer

Excellent working enviroment
Professional growth within the company
Flexible working hours
Online platform for lifelong learning
Competitive salary
Flexible remuneration services can be contracted

Inclusive Culture
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the companys workplaces as it is focused on promotion within and outside the company as well as gender equality diversity equity and inclusion of people regardless of their abilities and conditions.