Overview
The position of SaaS (Software as a Service) plays a critical role in our organization by overseeing the development implementation and support of SaaS products. The SaaS professional will work closely with crossfunctional teams to ensure the successful delivery of SaaS solutions to our clients contributing to the overall growth and success of the organization.
Key Responsibilities
- Lead the strategy and planning for SaaS product development and implementation
- Collaborate with product managers and development teams to define SaaS product requirements
- Oversee the design development and deployment of SaaS applications
- Ensure the scalability security and performance of SaaS solutions
- Provide technical expertise and support for SaaS products
- Conduct market research and analysis to identify customer needs and preferences
- Stay updated on industry trends and best practices related to SaaS
- Manage SaaS product lifecycle including updates and enhancements
- Ensure compliance with regulatory requirements and industry standards
- Support sales and marketing efforts with technical expertise and customer feedback
- Collaborate with customer support teams to address SaaS product issues and enhancements
- Contribute to the development of training materials for SaaS products
- Participate in client meetings and presentations as a subject matter expert
- Contribute to the continuous improvement of SaaS development processes and methodologies
- Participate in crossfunctional initiatives and projects as required
Required Qualifications
- Bachelors degree in Computer Science Engineering or related field
- Proven experience in SaaS product development and management
- Strong understanding of cloud computing principles and technologies
- Experience working in Agile development environments
- Excellent analytical and problemsolving skills
- Solid customer service orientation and experience
- Project management experience with the ability to prioritize and manage multiple tasks
- Exceptional communication skills both written and verbal
- Ability to work effectively in a team and crossfunctional environment
- Strong leadership and decisionmaking abilities
- Proven track record of delivering successful SaaS solutions
- Knowledge of data security and privacy best practices
- Experience in software quality assurance and testing
- Demonstrated ability to manage vendor relationships and thirdparty integrations
- Relevant certifications in SaaS project management or related fields
saas,cloud computing,agile,analytical skills