Canada Pension Benefit Administrator

Job Description:

• Gain a thorough understanding of the plan design
• Perform routine complex and recurring plan administration tasks for clients defined pension benefit plans and information
• Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
• Learn and use excellent tools and concepts to ensure efficient and quality output
• Adhere to plan documents and government regulations in administering plans
• Perform established quality control standards and meet established performance targets
• Complete assigned cases using established procedures and in a timely manner
• Meet productivity/utilization goals as well as meet established efficiency standards
• Actively participate in team meetings and training activities
• Follow and update documentation materials as directed

Required Qualifications:

• A graduate of Mathematics Statistics Finance Accounting or other related courses
• Advanced knowledge in using MS Excel;
• With BPO Background
• Knowledge of benefits administration plan administration or insurance processing is a plus
  • Must have benefits processing insurance/pension background
• Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants information
• Passion for solving problems and sharing solutions to exceed the standards of the client
• Ability to be a selfstarter and work independently but also cooperatively in a close team environment
• Working knowledge of Microsoft Office tools such as Outlook PowerPoint and Word is a plus
• Professional and responsible approach to work clients and colleagues
• Ability to organize and prioritize with strong attention to details
• Excellent oral and written communication skills
• Ability to complete multiple projects within established deadlines
• Work experience with US counterparts preferred
• Work Mondays thru Fridays
• Amenable to working on a night shift schedule.
• Amenable to work in a hybrid setup (2x WFH/week)

Remote Work :

No