Technical Writer

Seeking an experienced selfdirected Senior Technical Writer with experience in deconstructing complex technical concepts and creating wellstructured crystallized easytoconsume documentation.

About us

Deep Instinct is not just another cybersecurity company in the vast landscape of cybersecurity startups. Our unique cutting edgetechnology puts us at the forefront of the fight against cyberwarfare. We are an innovative startup with a gamechanging cybersecurity solution that delivers HOPE to enterprises in their battle against ransomware and Zeroday attacks with our oneofakind preventionfirst approach. This is an incredible opportunity to join a cyber security company before its initial IPO offering and be part of our promising journey towards great success! Come be a part of our mission to disrupt the conventional approach to protection in the cybersecurity industry.

What can you expect to be doing

You will be taking on a significant role that requires implementing working technical writing and project management skills and experience to create maintain and enhance documentation through crossfunctional collaboration. This includes the following:

Working closely with the Product Managers R&D technical account & support managers customer success and other SMEs to solicit the technical information requirements and specifications during all phases of development and to effectively and concisely document the relevant instructions/procedures for multiple projects

Preparing and maintaining multiple documentation projects as well as monitor and control project statuses

Participating in product demos sprints and review meetings.

Initiating and managing the endtoend review and approval process for all content development from draft phase to completion to meet milestone timelines.

Analyzing and review existing content to identify opportunities for efficient reuse of content to as well as collaborate with SMEs to further enhance and improve on consistency and accuracy of all technical documentation

Identifying and predict customer needs to facilitate reduced support cases through selfserve support provided via the documentation

At Deep Instinct we offer a sense of purpose and are committed to creating a culture that encourages collaboration and inspires creativity. We are strong believers in a positive worklife balance while we nurture and encourage both personal and professional growth and development. Were in the midst of an exciting period of growth and momentum and moving forward at full throttle. We have some of the most industrious committed trailblazing people working with and for us that all share an unwavering determination to achieve unequivocal success.

Requirements :

What are we looking for in a technical writer

We are looking for an experienced Technical Writer for a fulltime position (hybrid work mode: 2 days WFH) to take on a key role of developing and maintaining a wide range of technical documentation for our cybersecurity software products. Someone who is autonomous proactive well organized and methodical with excellent project management skills. Someone who is diligent and professional as well as highly personable and approachable with a cando approach.

You will join the technical documentation team which is under the umbrella the Product Management group.

So if you have the following we want to hear from you!

Minimum of eight years of technical writing experience with complex software products

Fluency in oral and written communication in English

Experience using xml/HTML singlesourcing HAT/CCMS authoring tools as well as proficiency in MS Word and Adobe platforms

Demonstrated ability to comprehend and to simplify complex technical procedures

Selfdirected with endtoend project management capabilities able to identify and prioritize deliverables and timelines independently. Proficient in managing all phases of the documentation development review and approval process up to finalization.

Ability to work under pressure on multiple concurrent projects in an environment with evolving project requirements and priorities.

Excellent crossfunctional collaboration and communication skills including the ability to consult with subject matter experts from engineering support and product management.

Ability to efficiently and thoroughly address feedback on published content from both customers and internal support representatives

Indepth knowledge and understanding of how to analyze source data (e.g. Engineering specs and requirements) and retrieve the relevant information

Experience with project management tools (e.g. Jira)

Advantage:

Previous professional experience in a similar role in either a startup or corporate environment

Previous experience in a cybersecurity company

Familiar with Paligo

Remote Work :

Yes

Employment Type :

Fulltime