Work as an escalation point to VDI end users troubleshooting issues they have connecting to VDI on the Okta AWS workspaces and Active Directory environments
Ensure endpoints comply with regulatory requirements (e.g. FedRAMP NIST STIG) and maintain client configuration and security compliance standards.
Modify Okta groups dig into Okta logs review and recommend on authentication policies and flows
Investigate Active Directory logs and remediate issues
Troubleshoot AWS Workspaces
Collaborate with partner teams supporting the VDI environment to get to the root cause of issues and iterate on solutions
Design build document and support ongoing automation in endpoint deployment and management iterating on deployment solutions.
Contribute to documentation
What youll bring to the role
Seniorlevel VDI expertise with AWS Workspaces and BYOL Windows Server images .
Seniorlevel proficiency in scripting and automation including experience with automation tools like Powershell Packer Okta Workflows SSM lambdas GitOpsknowledge Mergerequests commits peerreviews should all be familiar territory
Knowledge of AWS including WorkspacesSystems Manager and Directory Services.
Understanding of end point hardening best practices CIS Benchmarks and experience with SAML authentication and federation workflows.
Strong communication skills with the ability to produce technical documentation generate reports and define metrics.
Proven experience in administering and supporting internal and external applications and systems
And extra credit if you have experience in any of the following!
Proficient in powershell bash Python Go or other scripting languages
Experience integrating SaaS and management systems with the Okta platform
Relevant IT industry certifications (Okta ITIL GPCE MCSA MCITP or MCTS) are a plus
Experience with Federal requirements and FedRAMP compliance
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