WOW Sales After-Sales Specialist FR

About us:

At MyBikePlan we are revolutionizing online shopping by offering premium products with a 0% financing model. We believe in making premium products accessible to everyone with our flexible payment plans. Whether its an ebike from CHF 52 per month or a sofa from MySofaPlan from CHF 42 per month our customers can decide how they want to pay with options ranging from down payments to terms of 6 to 48 months.

Our motto:

Bike Now. Pay Later.

Chill Now. Pay Later.

Golf Now. Pay Later.

Live Now. Pay Later.

Our mission:

We want to promote sustainability by encouraging consumers to invest in one highquality product instead of buying multiple lowquality products that end up in landfill. Our goal is to become the largest multivertical ecommerce company in Switzerland focusing on 0% financing solutions. We recently launched MySofaPlan and plan to expand into new verticals such as MyBabyPlan and MyMusicPlan.

Tasks

Position Overview:

Are you a passionate sales professional with a flair for building strong customer relationships Do you thrive in a dynamic environment where you can make a real difference Join our team as an Inside Sales & AfterSales Associate/Specialist and be at the forefront of driving our sales success. This is an exciting opportunity to become a key player in our growing team and help customers realize their dreams of high quality products through our unique financing solutions.

Key Responsibilities:

• Guiding customers through the sales process
• Supporting lead generation by answering all customer questions
• Handling existing customers and ensuring that everything is done to keep them as satisfied as possible
• Handson work with our CRM platform (Hubspot) and the designed sales process to keep track of all customers
• Work with the sales team to develop and implement effective sales strategies that maximize growth and revenue
• Support customers during the aftersales process
• Support in the acquisition of additional aftersales partners

Requirements

Requirements:

• Proven experience in sales with a strong track record of meeting or exceeding targets.
• Education in the commercial field (KV) as a bicycle mechanic or as a bicycle salesman.
• Excellent communication and interpersonal skills with the ability to build trust and rapport with customers.
• Highly motivated and resultsoriented with a passion for sales success.
• Strong organizational and multitasking skills able to manage multiple customer interactions simultaneously.
• Proficient with CRM software and MS Office.
• Analytical mindset with problem solving skills.
• You are a team player and can work both individually and as part of a team.

Benefits

Why join us

• Exciting growth opportunities: Join a fastgrowing company with endless career opportunities.
• Innovative environment: Work with a forwardthinking team that values creativity and new ideas.
• Flexible work model: Enjoy the benefits of remote work while still being an integral part of our success story.
• Meaningful role: Make a real difference in peoples lives by helping them purchase quality products through our unique financing solutions.