IT Project Program Manager

The NC Department of Health and Human Services (DHHS) is seeking an experienced program manager. This lead management role will work with multiple teams and vendors to strategize implement initiatives for DHHS

The NC Department of Health and Human Services (DHHS) is seeking an experienced program manager. This lead management role will work with multiple internal and external stakeholders project teams divisions departments and vendors to strategize implement and maintain initiatives that adhere to organizational objectives. This position will interact with all levels of staff in the DHHS including executive staff. This position will ultimately be responsible for ensuring that projects in the DHHS serve to advance and enhance the departmental IT roadmap and goals.

Responsibilities include but are not limited to:

Work closely with project sponsor Project Portfolio Managers (PPMs) to identify and prioritize initiatives at a division level

Collaborate with Project Portfolio Management and other staff to develop and manage divisional roadmaps

Work with business and crossfunctional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program

Manage and obtain various DHHS and state approvals for initiating projects within the program

Participates in the construction of Statements of Work in collaboration with the business and other agency teams for projects within the program

Manage multiple Vendor onboarding

Establish and implement governance model for the program

Identify key requirements needed from crossfunctional teams and Vendors

Work with other program managers to identify risks and opportunities across multiple projects within the department

Manage budget and funding channels for maximum productivity

Tracks maintains and present program details progress status risk and other relevant topics to senior and executive management

Work with Project Portfolio Managers and Project Managers within the program to maintain clear effective and transparent communications

Manage resource allocations and expectations for program

Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State security requirements

Presents program status to various committee and executive meetings

Skills:

The selected candidate must be a resultsoriented individual with a strong work ethic and must be able to demonstrate excellent leadership negotiation time management facilitation and organizational skills

Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities

Experience in communicating in a fashion tailored the audience and their needs

Excellent written communication and presentation skills

Demonstrates experience in working effectively with all levels of staff clients and other IT personnel

Experience in the responsibility for acquiring and utilizing the necessary resources and skills within agreed parameters of cost timeframes and quality for a program

Experience in proposing and leading strategic initiatives

Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services by examination of the root causes of problems

Demonstrated ability to provide advice assistance and leadership in improving the quality of

IT projects by focusing on program definition management repeatability and

measurement

Ability to build influence lead and motivate effective teams towards end results

Management prefers applicants with the following:

Candidate with PMP/PgMP Certification

Candidate with Agile (PMIACP) Certification

Experience managing or supervising programs involving legacy system replacement projects

Experience collaborating with State and Local Government

Experience in complex crossfunctional team environments

Program Management experience managing multiple large complex projects

Required

5

Years

Experience creating roadmaps for the portfolio

Required

7

Years

Experience developing business case Cost Benefit and market analysis

Required

5

Years

Proven track record of delivering IT projects within budget scope and schedule.

Required

7

Years

Objective decisionmaking ability based on strategic objectives priority business performance analysis and resource availability

Required

Hands on experience managing project risk cost schedule quality testing and communications.

Required

7

Years

Strong supervision organizational interpersonal and time management skills.

Required

Demonstrated presentation training skills oral and written communication skills.

Required

Solid work experience with project management tools (e.g. Microsoft Project)

Required

7

Years

Experience with MS Office

Required

7

Years

PMI certification Project Management Professional (PMP)

Highly desired

State Government experience

Highly desired

Experience managing implementation of a statewide IT project

Highly desired

Experience managing or supervising IT application/system replacement projects

Required

5

Years

Experience collaborating with State and Local Government