Customer Service I
Posted on :
31-05-2024
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Job Description
For further inquiries regarding the following opportunity please contact one of our Talent Specialists
Vishal at
Arpita at
Vishal at
Arpita at
Title: Customer Service I
Location: Temecula CA
Duration: 12 Months
Location: Temecula CA
Duration: 12 Months
Description:
This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
03 years experience required.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience tact empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows DOS Mainframe).
Previous experience may be required.
Call Center experience is no longer needed they will train that. Manager is open to retail customer service experience needs to have some level of customer service dealing with the public.
They must speak clearly good verbal communication able to multitask phone calls attention to details very important to start on time.
This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
03 years experience required.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience tact empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows DOS Mainframe).
Previous experience may be required.
Call Center experience is no longer needed they will train that. Manager is open to retail customer service experience needs to have some level of customer service dealing with the public.
They must speak clearly good verbal communication able to multitask phone calls attention to details very important to start on time.
Training is 68 weeks onsite then working onsite.
- Training Time (AM/PM) : 7:00am 3:30pm
- Start Time (AM/PM) : 4:55am or through 8:30am
- End Time (AM/PM) : 1:55pm or through 5:30pm
About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the MidWest and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.
Employment Type
Full Time
Key Skills
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