Audio Video Specialist

Position:

Title: Audio Video Specialist

Duration: Fulltime Permanent Hire
Location: Maple Grove MN

Job responsibilities include:

Primary Point person for IC technical operation

Continual monitoring of all IC room functionality:

o Utilize monitoring solutions to quickly identify and respond to issues

o Test all aspects of rooms equipment:

Hardware power status confirmation

Battery levels on items like remotes

Confirm correct functionality of all audio and video features.

Troubleshooting technical issues

o Ensure rooms are clean and organized:

Work with facilities to remedy any physical needs of the space

Provide technical assistance and training where necessary:

o Assist IC guests with immediate room issue or needs

o Troubleshoot active problems

Point of Contact working with vendors to resolve issues

Track and respond to ServiceNow work request

Collaborate with other AV team members local IT and IC Video Production team.