ServiceNow AIPredictive Intelligence Developer

Job Title: ServiceNow AI/Predictive Intelligence Developer
Duration: 612 months
Location: Onsite in Abbott Park IL
Work Type:
Rate: Pay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc.

Job Summary:
We are seeking a ServiceNow AI/Predictive Intelligence Developer with 79 years of experience skilled in ServiceNow platforms including ServiceNow CSM and ServiceNow HRSD. This role involves leveraging geospatial analytics to enhance business operations improve customer service management and streamline HR service delivery.

Required Skills: Service Now ServiceNow HRSD ServiceNow CSM
Shift: Day

Roles & Responsibilities
Designing and building custom user interfaces using the UI Builder to enhance the user experience of our ServiceNow applications. Develop and configure custom workspaces to enhance the Abbott end user experience. Provide training and support to our process owners on how to use UI builder effectively to help engage end users where they work. Work with Abbott technical review board to contribute to the overall strategy and governance around UI Builder Components. Perform code review following the Developer standards Migrate code to PreQuality environment Coordinate to ensure the testing and deliverables are complete.

Design develop and implement AI algorithms and logic
Develop data ingest and data transformation architecture
Coordinate to ensure the testing and deliverables are complete
AI Use Cases (enable determination of the SN native capabilities). Use Cases are as follows:
a. PI Clustering
b. PI Similarity
c. Basic auto assignment of assignment group based on short description and category.
d. Gap analysis for similarities KB knowledge articles
e. Incident link similar incidents
f. PI usage of possible / probable of P1 / P2 incidents
g. ServiceNow native capabilities

ABOUT Ztek:
Website:
Ztek Consulting Inc is a minority and womanowned business enterprise that leverages a unique blend of human talent machine learning algorithms and artificial intelligence to provide customized talent management solutions for clients. Zteks diversityfocused hiring models have proven successful particularly in hiring veterans. The companys veteranfocused hiring and deployment program ZV.E.T matches skilled veterans with clients needs in various areas.

Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by the statutes rules and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please contact us at Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. 1324b.