Company Overview:
EveryWordCode is a dynamic marketing graphic company based in Orlando FL specializing in creating visually stunning and effective marketing materials for clients across various industries. We are a team of creative professionals dedicated to delivering innovative solutions that help our clients achieve their marketing goals.
Job Description:
EveryWordCode is seeking a motivated and customerfocused EntryLevel Customer Service Assistant to join our team. As a Customer Service Assistant you will be the first point of contact for our clients providing exceptional support and ensuring a positive customer experience. This role is ideal for someone who is enthusiastic about helping others has strong communication skills and is eager to learn and grow within our company.
Responsibilities:
- Answer and direct incoming calls and emails to the appropriate team members.
- Assist clients with inquiries providing accurate information about our services and resolving any issues promptly.
- Maintain and update customer records in our database ensuring accuracy and confidentiality.
- Process orders and coordinate with the production team to ensure timely delivery of products and services.
- Support the sales team by providing information about current promotions and assisting with client followups.
- Assist in preparing and distributing marketing materials to clients and prospects.
- Help maintain a clean and organized office environment including the reception area and meeting rooms.
Requirements:
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Excellent interpersonal skills with a friendly and professional demeanor.
- Basic computer skills including proficiency in Microsoft Office Suite (Word Excel Outlook).
- Ability to multitask and prioritize tasks in a fastpaced environment.
- Strong organizational skills and attention to detail.
- Positive attitude and willingness to learn and grow within the company.
Benefits:
- Competitive salary based on experience and qualifications with a salary range of $950 to $1200 per week.
- Health insurance coverage including medical dental and vision.
- Retirement savings plan with employer matching contributions.
- Paid time off and holidays.
- Opportunities for professional development and training.
- Collaborative and creative work environment with a focus on innovation and growth.