JOB DESCRIPTION: Roles & Responsibilities
- 8 Years of experience as a business analyst in AMS environment
- Good understanding of O2C process in the areas of Order Management Shipping Billing Pricing Output Determination Availability Check Credit Management EDI Inter Company Business Process Returns Processing
- Includes 4 years of Production Support Exp.
- Well versed with ITSM process and usage.
- Exp. working directly with client and multiple business teams / users.
- Excellent Communication Coordination skills
- Location preference would be Hyderabad.
- Mandatory to work from office 3 days a week.
- Apple experience would be an advantage.
- Open to work in Shifts
- Open to learn new business functional tools and technologies on Fast track.
- Exp. of using AMS ticketing tools & clearly understands whole AMS E2E Process