Overall experience of over 15 years with relevant experience in CRM.
Demonstrated experience of having managed a large SFDC practice
Managed the SFDC practice to plan and agreed KPIs measured to define metrics and processes
Aligns SFDC growth strategy with overall enterprise applications focus and firms business strategy
Demonstrate thought leadership to help grow organizations SFDC practice as a leading global SFDC services provider
Help drive business from ongoing clients and help win new clients.
Effectively monitor the overall practice resources to drive them towards being relevant to SFDC technologies and market needs at all times
Demonstrate eminence across various technologies and products that complement SFDC solutions and develop a team with deep knowledge of such products and
technologies
Provide expertise within the context of each project in a manner designed to increase the overall SFDC knowledge of team members.
Coordinate and leverage relationships with leading SFDC and product vendors to assimilate product expertise build internal resources and help build thought
leadership/POCs to grow business.
Relevant Salesforce certifications such as Salesforce Certified Administrator Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer and Salesforce Certified Technical Architect.